Privacy and Cookie Policy
Privacy Policy
Personal Data Controller
The administrator of the website and the controller of personal data of its users (hereinafter referred to as “User”) is :
In matters related to personal data protection, the administrator can be contacted via email or registered address stated above.
Applicable Laws
Personal Data Protection Act 2010 (PDPA)
Communications and Multimedia Act 1998
Methods of Collecting Personal Data
Purpose of Data Processing
1. Responding to Inquiries
Personal data submitted via contact forms may include:
- Name
- Email address
- Phone number
- Message content
Providing this information is voluntary but necessary for the administrator to respond to enquiries.
The administrator may also collect the user's IP address when messages are sent via the website.
These data are processed for the following purposes:
- responding to inquiries
- providing requested information
- communicating with the User
2. Marketing Communication (Newsletter)
Users subscribing to the newsletter may provide:
- Name
- Email address
This information is used to send:
- Promotional offers
- Product or service updates
- Marketing communications related to the Website
Users may unsubscribe at any time by using the unsubscribe link in the newsletter.
Scope of Processed Data
Contact inquiries
- Name
- Email address
- Phone number
Orders through the Website
- Full name
- Email address
- Phone number
- Billing or delivery address
Sharing of Personal Data
The administrator may share personal data with trusted third-party service providers where necessary, including:
- Website hosting providers
- Email and marketing service providers
- Payment processors
- IT service providers
- Accounting and legal advisors
All third parties are required to protect personal data in accordance with applicable Malaysian laws.
Personal data may also be disclosed when required by:
- Malaysian law
- court order
- Government or regulatory authority
User Rights
Under the Personal Data Protection Act 2010, users have the right to:
- Request access to their personal data
- Request correction of inaccurate personal data
- Withdraw consent for the processing of personal data
- Request deletion where appropriate
- object to certain processing activities
Requests may be submitted to the administrator through the provided contact details.
International Data Transfers
The administrator may use international service providers such as the following:
- Email service providers
- Analytics tools
- Cloud hosting services
As a result, personal data may be transferred outside Malaysia. Such transfers will only occur where appropriate safeguards are in place to ensure data protection standards consistent with Malaysian law.
Data Profiling
The website may process certain data automatically to:
- Personalise website content
- improve user experience
- Analyse user behaviour.
Such profiling does not produce legal consequences for users. Users may object to profiling where applicable.
Cookies Policy
The website uses cookies to enhance the user experience.
Cookies are small text files stored on the user's device that allow the website to recognise returning users and improve its functionality.
Users may disable cookies in their browser settings; however, the procedure may affect some website functionality.
Cookies may collect information, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Referral source
- Date and time of visits
Cookies are used for:
- Improving Website functionality
- Remembering user preferences
- Website analytics
- Security purposes
Email Usage
Policy Updates
The administrator reserves the right to update this Privacy & Cookie Policy when necessary, including in response to:
- Changes in Website functionality
- Updates to Malaysian laws
- Improvements to data protection practices
The latest version of this policy will always be available on this website.